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An open-source omnichannel support desk: one shared inbox for live chat, email, WhatsApp, Facebook, Instagram, X, Telegram, Line and SMS; help-center portal, canned responses, automation, reports/CSAT, and the Captain AI agent (credit-metered paid feature, not in the free self-hosted edition). Rails + Vue. MIT core (the enterprise/ directory is under a separate commercial licence). Community Edition free (unlimited agents/conversations, self-hosted). Hosted cloud from $19/agent/mo.
git clone https://github.com/chatwoot/chatwoot.gitDocker image: chatwoot/chatwoot:latest. One-click deploys for Heroku, DigitalOcean and Railway.
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